Benjamin Shyong

Sunnyvale, CA

• Manufacturing program owner for AR glasses: factory readiness, yield improvement, throughput (UPH) optimization, build-issue triage.
• Cross-functional lead aligning design (DFx, MTE, PD), engineering, and ops to hit NPI build targets.
• Influence product design direction with prototype yield data, DOE analysis, and exec-level presentations.
• Single-threaded owner of prototype build issues — root cause and corrective action driven by data.
• Brought up new vendors and stood up new manufacturing processes for the new AR glasses product.

Cupertino, CA

• Product Quality Manager lead for iPhone Leather Wallet (Fall 2020) and a 2021 unreleased product.
• Owned factory yield projections; drove process and material improvements through to actualization.
• Built factory quality readiness — inspection metrology development, OQC/IQC correlation, product traceability.
• Aligned product specs and cosmetics with Product Design; led factory-side implementation.

Cupertino, CA

• Final-assembly NPI Operations lead for iPhone Leather Sleeve (Fall 2020) and 2021 AirTag accessories.
• Brought up second-site final-assembly factory in Thailand — capacity planning, qualification, and CapEx optimization.
• Material Program Manager: material reviews, clear-to-build projections, supplier allocation across GSMs.
• CapEx Program Manager: fixture and equipment release, cost savings, end-to-end budget roll-up.
• Sustaining operations across capacity, supply commits, daily I/O, and labor tracking at the contract manufacturer. PRQ lead for post-ramp qualifications and cost-savings via material and process changes.

Cupertino, CA

• Tapped by Sr Director to lead contract-manufacturer bring-up for a new Health Tech product, concurrent with the iPad Pro OPM role.

Cupertino, CA

• NPI Operations lead ramping two iPad Pro products from prototype to mass production: J207 (10.5″ iPad Pro, Summer 2017) and J320 (12.9″ iPad Pro, Fall 2018).
• Planned and executed operations budgets tied to build objectives and unit quantities for both programs.
• Led phase-gate reviews for cross-functional approvals to ramp the factory in support of ex-factory ship commits.
• Managed program-critical issues and weekly executive presentations.

Shanghai, China

• Strategic operations management reporting directly to Sr VP of Operations; 60% travel across Asia.
• Directed pull-system ERP rollout across five China facilities (Shanghai, Nanjing, Tangshan, Jinzhou, Zhengzhou).
• Reduced net China inventory by 31% within seven months of pull-system implementation.
• Managed hiring and training of China staff.

Torreon, Mexico

• Supervised planning team of three direct reports on Torreon attainment, exports, and overdue orders.
• Coordinated with production supervision on capacity planning.
• Developed stocking strategies and inventory targets aligned with customer fill-rate objectives.

Cleveland, OH

• Negotiated planning parameters and reduced working capital across the commodity supply base.
• Strategic sourcing and cost savings for $2M Transformer and $4M Fasteners & Hardware portfolios.
• Six Sigma DMAIC analysis of invoice payment process delays (price and quantity blocks).

Shanghai, China

• Sourcing strategy supporting marketing objectives for new product development.
• Navigated Chinese export/import regulations; completed PPAP and supplier audits.

Cleveland, OH

• Two-year rotational program: supply chain, production planning, and manufacturing process improvement.

West Lafayette, IN

• 1st place · Cerebral Valley × Rosewood Hospitality 2030 Hackathon — Red Thread, an agentic OS for luxury hospitality (May 2026)
• 1st place · DataHub × Nebius Hackathon — Data-OnCall, a 4-agent data-quality incident response system with a first LLM fine-tune (Apr 2026)
• Top 6 finalist · AWS Builder Loft "Build YC's Next Unicorn" Agent Hack Day — LoopOS, a multiplayer MCP-native back-office agent (Apr 2026)
• 1st place · Nebius.Build SF — Injester, agent-to-merchant commerce infrastructure. Demoed at NVIDIA GTC 2026 the following Tuesday (Mar 2026)

• English — native
• Mandarin / 中文 — bilingual, professional